Last updated: 02 January 2026

NAERR Ltd (“NAERR”, “we”, “us”, or “our”) operates the website https://getnaerr.com and provides AI-powered image editing services. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access or use our website and services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

When you register an account, subscribe to a paid plan, contact support, or communicate with us, we may collect personal information such as your name, email address, billing details, and account-related information.

Payment Information

Payments are processed securely by third-party payment providers such as Stripe and PayPal. NAERR does not store or process full payment card details. Payment information is handled in accordance with the privacy policies of these providers.

Usage and Technical Data

We automatically collect information such as IP address, browser type, device information, operating system, pages visited, timestamps, and usage patterns to help us improve performance and security.

Cookies and Tracking Technologies

We use cookies and similar technologies to support website functionality, analyze usage, and enhance user experience. More information is available in our Cookie Policy.

How We Use Your Information

We use personal data to:

  • Provide and maintain our services
  • Process transactions and manage subscriptions
  • Communicate with users, including support and service updates
  • Improve functionality, performance, and user experience
  • Monitor and prevent fraud, abuse, and security threats
  • Comply with legal and regulatory obligations

Legal Basis for Processing (GDPR)

Where applicable, we process personal data based on:

  • Performance of a contract
  • User consent
  • Compliance with legal obligations
  • Legitimate business interests that do not override user rights

Data Sharing and Disclosure

We do not sell or rent personal data. We may share information only with:

  • Payment processors and financial service providers
  • Hosting, analytics, and technical service providers
  • Legal or regulatory authorities when required by law

All third-party partners are required to protect personal data and use it only for authorized purposes.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Data Security

We implement appropriate technical and organizational safeguards to protect personal data against unauthorized access, loss, misuse, or disclosure. However, no system can be guaranteed to be completely secure.

Your Data Protection Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be made by contacting support@getnaerr.com.

International Data Transfers

Your information may be processed or stored outside your country of residence. When this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

Children’s Privacy

NAERR does not knowingly collect personal data from individuals under the age of 18. If we become aware of such data, it will be deleted promptly.

Third-Party Links

Our website may contain links to third-party websites or services. NAERR is not responsible for the privacy practices or content of those third parties.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Business Name: NAERR
Company Name: NAERR Ltd
Website: https://getnaerr.com
Email: support@getnaerr.com
Phone: +44 7782 265486

Registered Address:
Office 197 Unit 5
399–405 Oxford Street
Mayfair, London
United Kingdom, W1C 2BU