Last updated: 02 January 2026

This Refund Policy applies to all purchases made through the NAERR website at https://getnaerr.com. By purchasing or subscribing to our services, you agree to the terms outlined below.

Digital Services

NAERR provides digital, AI-powered image editing services that are delivered electronically and made available immediately upon purchase or subscription activation.

By completing a purchase, you acknowledge that access to the service begins instantly.

Refund Eligibility

Due to the nature of digital services, refunds are generally not provided once access has been granted or the service has been used.

Refunds may be considered only in the following circumstances:

  • Duplicate or incorrect charges
  • Technical issues that prevent access to the service and cannot be resolved
  • Refunds required by applicable consumer protection laws

All refund requests are reviewed on a case-by-case basis.

Requesting a Refund

If you believe you are eligible for a refund, you must contact us within 7 days of the original transaction.

Refund requests must be submitted by email to support@getnaerr.com and should include:

  • Your account email address
  • Transaction date and payment method
  • A brief explanation of the issue

Subscription Cancellations

You may cancel your subscription at any time through your account dashboard.

Cancellation will prevent future billing but does not retroactively refund any fees already charged for the current billing period.

You will continue to have access to your subscription features until the end of the active billing cycle.

Chargebacks and Disputes

We encourage customers to contact us directly before initiating a chargeback or payment dispute. Unauthorized chargebacks may result in account suspension or termination.

Changes to This Refund Policy

NAERR reserves the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page with an updated “Last updated” date.

Contact Information

If you have questions regarding this Refund Policy, please contact us:

Business Name: NAERR
Company Name: NAERR Ltd
Website: https://getnaerr.com
Email: support@getnaerr.com
Phone: +44 7782 265486

Registered Address:
Office 197 Unit 5
399–405 Oxford Street
Mayfair, London
United Kingdom, W1C 2BU